Customer Satisfaction Survey Form


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Dear Patients,
On behalf of Eu Yan Sang Premier Chinese Medicine Centre, we hope you had a pleasant experience at our centre. To help us improve our service quality or to recognize someone for great service, we would appreciate it if you could take a few minutes to complete this feedback form.
Thank you!

Feedback

Did any of our staff (physician and clinic assistant) impress you with his/her service?

Your Particulars (Optional)

Help us to know you better.

Customer Satisfaction Survey
(a) How would you rate our appointment booking system ?
(a) How would you rate our centre environment?
(a) Staff is courteous and helpful
(b) Staff explains clearly the use of medication
(c) The care and attention provided by our staff
(a) Before being attended to by the physician
(b) For medicines after your consultation
(a) Cleanliness
(b) Patient Care & Service
(c) Short Waiting Time